***Office Location: Thanh Phu Industrial Group Area, Vinh Cuu District, Dong Nai Province, Vietnam • Develops current customers by assessing customer's buying history; suggesting related and new items; explaining technical features and other means as identified per the customer account. • Build sustainable relationships and trust with customer accounts through open and interactive communication. • Develops and closes sales opportunities by researching and identifying potential accounts; soliciting new accounts; building a relationship; providing technical information and explanations; preparing quotations. • Assesses competitors by analyzing and summarizing competitor information and trends; identifying sales opportunities. • Support marketing efforts to maintain brand compliance with customers and in the marketplace. • Support and participate in marketing efforts such as exhibitions. • Assist to process orders, generate and manage order/shipment documents as needed. • Follow up with customers on payments, collections, and debt reporting. • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. • Keep records of customer interactions, process customer accounts and file documents. • Use collaborative skills needed to liaise with various internal departments and convey customer feedback. • Use clerical skills to provide reports as required and to update sales and customer records. • Commitment to staying informed regarding new products and features to support HAVAS new product development. • Attend company, customer, and supplier meetings as needed. • Commitment to meeting or exceeding deliverables, reporting any deviations. • Process tasks via digital means including email, phone, share file systems. • Follow company procedures, guidelines and policies proactively recommending improvements or additions to policies and procedures. • Provide accurate, valid and complete information by using the right methods/tools. • Assist to monitor sales and expense budgets. • Ability to travel internationally on business trips as needed. • And other responsibilities or duties as assigned from time to time.JOB REQUIREMENTS
Skill Set • Proven work experience and success in a sales type of role. • Organized and goal oriented. • High energy with an engaging level of enthusiasm. • Maintains a positive “can do” attitude. • Proactive nature. • Strong presentation skills and proven sales ability. • Excellent telephone manner, well-spoken and active listening. • Ability to prioritize work and to work on multiple projects simultaneously with effective outcomes. • Outstanding organizational and multitasking skills. • Ability to collaborate with teams, team-player mindset. • Ability to work through urgent situations. • University Bachelor’s degree or equivalent preferred. • English language written and verbal proficiency a must. • Proficient in the use of Microsoft Office.
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