Tìm kiếm tương tự
Basic Job Functions: Support the (Global) Manufacturing Plants, Engineering, Q&R, S&R and Operations group in the analyzing & troubleshooting of applications and data, providing the technical support in software function for day-to-day manufacturing issues, and ensuring that all issues are resolved timely and accurately for continuous flow of production data and striving for continuous improvement of processes. Primary Responsibilities: • Analyze MES system change requests, provide risk assessment, test plan, back up plan and coordinate deployment across all manufacturing plants. • Ability to work within a customer-focused, global team-oriented environment. • Collaborate with various resources at global level to drive resolution of issues or completion of small-to-medium sized tasks/projects. • Proven understanding of the Software Development Lifecycle and Quality Lifecycle. • Design & develop requested system/application changes/enhancements. • Execute and/or transition pre-defined projects. • Work with IT/MES team to manage MES assets during system upgrades. • Responsible for technical and procedural documentation. • Perform troubleshooting and problem solving for issues related to application, manufacturing process data & system data. • Provide support for First Solar applications and Participate in a rotation of on-call support outside of normal office hours as necessary during critical times. • Responsible for Incident/ Request management & Problem management. • Responsible for system downtime tracking and prevention.JOB REQUIREMENTS
Experience: • Minimum 2 years of related work experience in as Analyst. Education: • Bachelor’s degree or equivalent years of work experience Required Skills/Competencies: • Experience in writing T-SQL using Microsoft SQL Server. • Experience in multi-tiered architecture using some of the following: C#.Net, SQL, XML, HTML, Microsoft Message Queuing (MSMQ). • Experience or Familiar with SQL Server Integration Service (SSIS) technology. • Experience or Familiar with reporting technology. • Understands Manufacturing processes is a plus • Adheres to SDLC processes, standards, and compliance measures (SOx, etc.) • Possess good analytical, troubleshooting & continuous improvement thinking skill. • SCRUM, ITIL V3 Certification is a plus • Knowledge about Server (both Windows and Infrastructure) is a plus. • Must demonstrate initiative and commitment to achieve results • Good Communications skills both oral and written in English. • Must be team orientated & Must be customer oriented (internal) • Ability to write system specifications (technical & functional) using Microsoft office family. • Able to participate in phone and online conference calls outside of normal office hours with global team.
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