Others Jobs in Vietnam 19 Jobs

Please enter a valid email
Done! You will get notified about new matching jobs

Similar searches

Back to your search
Apply Now
Print Report Share View in new tab
14 February 2020
Job ID: VN30-50927
Customer Service Trainer
WHAT WE CAN OFFER
  • Multiple engagement and team building activities annually
  • Health & Wellbeing programs
  • Multiple earnings and benefits from attractive rewards internally
JOB DESCRIPTION

- Conduct training to new and existing staff (e.g. new hire induction training, refresher training, CIS CS modules) - Ensure training materials are constantly updated and reviewed at regular interval - Support and work closely with CS sub-function managers/supervisors to conduct post-training evaluation and coaching to gauge training effectiveness, and identify strengths for reinforcement and weaknesses for further training - Conduct training needs analysis and develop training and development plans / roadmap - Interact with country HR department on identifying CS-related training needs - Maintain an accurate and updated training record of staff - Conduct regular and ad hoc skills verification tests for Customer Service Function - Coordinate special events / programs / celebration among CS sub-functions

JOB REQUIREMENTS

- 3 years experience in customer service / hospitality industry - Experience in conducting / facilitating training activities - Experience in the Air Express industry (preferable) - English skill

Apply Now

Job Details:

DHL-VNPT Express Ltd.
Is this your company? Claim it now!