Management Jobs in Vietnam 57 Jobs

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02 April 2020
Job ID: VN30-56407
Client Management Manager
WHAT WE CAN OFFER
  • Training plan
  • Performance bonus
  • Healthcare program
JOB DESCRIPTION

Manage client accounts to ensure smooth client business integration and drive business growth of clients. Manage operating departmental budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable Develop business and marketing plans in coordination with clients to achieve overall business objectives and profitability Manage business integration process for new clients to ensure smooth client integration Gather and report client operational results in comparison to KPIs set in the service level agreements Take necessary actions to resolve clients' operational issues/service complaints Manage and schedule business communications and business review meetings Act as front-line DKSH representative with the client management team to facilitate ad hoc operational issue resolution, escalating to senior management as appropriate Act as a DKSH representative to communicate all other necessary issues to clients' management teams

JOB REQUIREMENTS

Diploma or professional qualification in Business Studies/Marketing/Economics or a related discipline Demonstrate strong understanding of clients' industry/business/products Demonstrate strong client management and communication skills Proven project management skills Strong analytical background and knowledge of statistical analysis methods Demonstrate appreciation and respect for cultural sensitivities especially in cross-country/-cultural interactions Demonstrate fluency in English Demonstrate proficiency in office productivity tools (e.g. Excel, Word and PowerPoint)

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Job Details:

DKSH Vietnam Co., Ltd.
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