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22 May 2019
Job ID: VN30-15202
--Welcome Fresh Graduate-- Education Planner (Sales & Care; Competitive Base Salary & Incentive Package)
  • Healthcare Insurance
  • 13th salary
  • Discount English fee

---____---- Welcome Fresh Graduate to our JOB FAIR 2019 ---___--- **Come and join our fair at: INTERNATIONAL UNIVERSITY (Khu Phố 6, Thủ Đức, Bình Dương)** -Date: Friday 17/05/2019 -Time: 8:00-15:00 -Find more information at: Performance KPIs KPIs - Sales: 40% - Re-sales: 40% - Revenue: 20% 1. Handle student enrolment  Sign up students for courses  Arrange payment for courses  Check the inquiries  Arrange class transfers  Arrange school fee refunds  Arrange school fee savings  Assign classes and level placement for students  Follow up company and private class payments by bank transfer 2. Handle programmes consultations and sales activities  Introduce the company  Clarify customers’ needs  Give pre-consultations  Get students’ information  Arrange placement tests  Deliver programmes / course consultations 3. Handle customer care activities  Handle customer complaints, customer requests  Update and follow up Customer Complaint Resolution Records  Update waiting lists  Follow up booking lists  Do the telesales  Email to customers as requested 4. Handle customer payment  Receive customer payments  Hand over cash balance to ACC/TTO 5. Account Management  Manage service process to satisfy the customers  Monitor and manage account to get high re-sales rate  Build good relationship with all account to increase loyalty and get referral


Qualifications  Good product knowledge  Sales orientation  College/University graduated is an advantage  Sales experience, including in counselling, advising and customer service Skills  Good communication and persuasion skills  Excellent interpersonal skills  Team player, interacts well with people of all levels  Strong sales and customer service focus Language: Fluent in Vietnamese; English fluency is an advantage Computer: Familiar with MS Office Other requirements:  Age range: 21 to 30  Well presented  Enthusiastic, professional and well-organized  Ability to work independently as well as in a team  Available for shift working  Ability to work under pressure  Outgoing personality and self motivated

Job Details:

ILA Vietnam
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