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In Báo cáo Chia sẻ Xem trong tab mới
12/12/2019
Mã công việc: VN30-43897
Application Support Specialist
WHAT WE CAN OFFER
  • 13th Salary Fixed and KPI Bonus
  • Professional and Transparent Working Environment
  • 15 Annual Leaves
JOB DESCRIPTION

- Collection call-center system support, prevent and trouble-shooting. Identify the issue, incident, and report/contact other parties for a solution - Participate in test relating to call center and test scenarios writer. - Collecting the business requirements, support for suggesting changes for improvement. - To be in charge of Campaigns/calling list management and develop the report. - Communicate with the relative department on technical/process and perform the process to support activities.

JOB REQUIREMENTS

- Bachelor degree in IT major is preferred - At least 1-year experience in IT support, supporting end-users. - Able to do issue analysis, trouble-shooting to support and resolve the incident in applications - Understand the enterprise IT architecture practices, application integration - Good English Communications - Advanced skill of Microsoft Office - Have Oracle skill is preferred

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