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In Báo cáo Chia sẻ Xem trong tab mới
12/05/2020
Mã công việc: VN10-2382
Guest Service Manager
WHAT WE CAN OFFER
  • Lương tháng 13 và thưởng theo kết quả hoạt động kinh doanh
  • Chương trình chăm sóc sức khỏe và bảo hiểm tai nạn 24/7
  • Cơ hội đào tạo trong nước và quốc tế
JOB DESCRIPTION

1. Supervise and monitor all guest service operations. 2. To ensure the efficiency of all the staff under supervision 3. Responsible in the setting up of the Guest Service Manager’s Log Book, follow –up Book and Diary and to report all unusual events to the Residence Manager. 4. To ensure there is close co-ordination with all sections of the Guest Service and all departments of the company. 5. Responsible in the handling of the Emergency Key card and the Master Key card 6. To carry out all emergency procedures and to co-ordinate closely with the Security Department. 7. To improve on guest service standards 8. Responsible for the arrival and departure arrangement and handling of all long staying and VIP guests. 9. To monitor closely guest’s room folio high balance daily to prevent losses by the company. 10. Responsible for maintaining a Guest Service Safe Deposit Box. 11. To maintain strict control on the operations of the computer systems and peripherals. 12. On-job-training or/and organize monthly training for staff on specific areas need to be improved. 13. To perform any other duties as required by the Management. 14. The employee must be in line with ISO 14000.

JOB REQUIREMENTS

1.Qualifications: Education school certificate 2. Experience: 2 years working experience as a GS Manager 3. Personal attributes: Self motivated, Reliable, Pleasant and polite 4. Competencies: - Written and spoken English. fluently - Planning of the department, Independent, Responsible - Keen eyes for details

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Mô tả công việc:

The Ascott Limited (Vietnam) (HCMC Office)
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