TMF Vietnam Company Limited
Job ID: VN28-473 | Location: Hanoi, VietnamKey Responsibilities
• Provide first-level technical support to end users, ensuring smooth day-to-day operations of laptops, desktops, and IT equipment;
• Troubleshoot and resolve issues related to hardware, software (Windows, Microsoft Office), and network connectivity (Wi-Fi, VPN, LAN);
• Assist in installing, configuring, and maintaining end-user devices and business applications;
• Support user account management, including password reset,...
JOB REQUIREMENTS• Early-career professionals with 1-2 years of relevant experience in Information Technology, Computer Science, or related fields;
• Basic knowledge of computer hardware, software, and operating systems (Windows);
• Fundamental understanding of networking concepts (TCP/IP, LAN, Wi-Fi, VPN);
• Strong problem-solving and analytical skills;
• Good communication skills and a service-oriented mindset;
• Good command of English, both written...
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